Privacy Policy

Privacy Policy

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A Colourcity Luxury Apartments of Orange NSW  ”Privacy, Deposit and Payment Policy” and Apartment Names:

Privacy:

All information given by Guests to Helen and Peter Locke, the Owners/Managers of A Colourcity Luxury Apartments of Orange NSW, Australia will not be shared with a third party or sold or in any other way transferred. All details will be securely held and destroyed after a suitable time has elapsed.

No credit card details of guest/s are kept electronically by the management of A Colourcity Luxury Apartments.

Credit card details for on-line payment through direct bookings could also be held by our banking partners The National Australia Bank of Australia.

Deposits:

A 33% non-refundable deposit is paid by direct bookings to confirm the booking. A 45% non-refundable deposit is paid for all bookings through an On-line Travel Agent (OTAs).

Payments: Prices

All direct bookings can deduct 10% off the price shown on the booking calendar on this web page. The calendar is the Channel Manager calendar and shows prices for bookings made through OTAs or other commission agents.

Payments: Obligations

Non Peak Periods: All cancellation 3 days before the due date of arrival will oblige the guest/s to pay the full amount of the stay.

Peak periods: All cancellations 14 days before peak periods will oblige the guest/s to pay the full amount of their booked stay.

Peak Periods are: The Christmas and New Year period, Australia Day and its long weekend, The Orange Banjo Paterson Festival normally in February, Easter period, Orange FOOD Week and all of April, Bathurst car races and Orange Wine Week in October, All Long Weekends in NSW, All Sporting Carnivals/events in Orange NSW.

Cards Accepted and Transaction Costs:

All Visa and Master cards are accepted with a $5 transaction cost on all transactions.

American Express and Dinners Club cards are accepted with a $5 transaction cost plus a 4.9% fee on all transactions.

Apartment Names:

Booking.com calls the 3.5 star accredited by AAA Tourism accommodation The Lawson 1, Classic 2 bedroom Apartment and The Lawson 2 , (the upstairs apartment)  Deluxe Two-Bedroom Apartment

and;

the 4 star accredited by AAA Tourism accommodation The Gallery;  Luxury 2 bedroom Apartment and The Banjo; Luxury 2 Two-Bedroom Townhouse

Please also check The Terms of Use Policy